adad7 Privacy Policy Your Information Is Protected

adad7 ("we", "our", or "platform") has prepared this privacy policy so that you can clearly understand how your personal information is collected, used, stored, and kept secure. By using adad7's services, you are considered to have accepted the terms of this privacy policy. This policy applies together with our terms and conditions.

Protecting your privacy is our responsibility and we treat it with the highest importance. If you have any questions or concerns about our privacy policy, please contact us.

1 Types of Information Collected

During registration and use of the adad7 platform, we may collect the following types of information:

Identity Information: Full name, date of birth, national identity card number (if required for identity verification).
Contact Information: Email address and mobile number.
Financial Information: Payment method details (bKash, Nagad, Rocket, Upay, bank transfer), transaction history.
Account Information: Username, password (in encrypted form), account settings.
Technical Information: IP address, browser type, device information, login time and location.
Usage Information: Game play history, betting activity, site navigation data.
Cookie and Tracking Information: Cookies and similar technologies are used to improve the user experience on the site.

We only collect information that is necessary to provide services, ensure security, and meet legal obligations.

2 Purpose of Data Collection

The collected information is used for the following purposes:

To complete the account creation and verification process.
To process deposits, withdrawals, and transactions.
To verify your identity (KYC — Know Your Customer) and comply with anti-money laundering laws.
To prevent fraud, unauthorized access, and other security threats.
To provide customer support and respond to your requests.
To inform you about new bonuses, promotional offers, and updates (subject to your consent).
To implement responsible gaming policies and manage addiction prevention measures.
To improve our services, user experience, and technical performance.
To comply with applicable laws and regulations.

3 Sharing Information with Third Parties

adad7 does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

Payment Processors: With payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
Technology Service Providers: Companies that provide server hosting, data analytics, and security services.
Game Software Providers: Minimum information necessary to operate games on our platform.
Law Enforcement Agencies: Based on legal obligations, court orders, or valid requests from government authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, while maintaining data protection under this policy.

All third parties with whom information is shared are bound by strict data protection agreements and may only use the information received for the specified purpose.

4 Data Storage and Security

adad7 applies industry-standard security measures to keep your information safe:

SSL Encryption: All data transfers are secured by SSL/TLS encryption.
Password Hashing: Your password is never stored directly — strong encryption algorithms are used.
Access Control: Only authorized staff may access your information, and only for necessary purposes.
Security Audits: Regular security testing and vulnerability assessments are conducted.
Firewall and Anti-Fraud Measures: Active measures are in place to prevent unauthorized access and fraudulent activity.

We are committed to keeping your data safe, but no method on the internet is 100% secure. You are therefore also advised to keep your account credentials confidential.

We retain information for as long as necessary to meet legal requirements. Even after an account is closed, certain information may be retained to fulfill regulatory obligations, resolve legal claims, or investigate fraud.

5 Cookie Policy

Various types of cookies are used on the adad7 website. Cookies are small text files stored in your browser.

Essential Cookies: Required for the core functionality of the site — maintaining login sessions and ensuring security.
Functional Cookies: Help remember your preferences, such as language selection and display settings.
Analytics Cookies: Collect statistics about site usage — to improve the user experience.

You can control or decline cookies through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some site features.

6 User Rights

As a user of the adad7 platform, you have the following rights:

Right to Access: You may request to know what information we hold about you.
Right to Rectification: You may request correction of any inaccuracies in your information.
Right to Erasure: In certain circumstances, you may request deletion of your information, though information retained to meet legal obligations may not be covered.
Right to Restrict Processing: In some cases, you may request that processing of your information be limited.
Right to Opt Out of Marketing Communications: You may request at any time to stop receiving promotional emails or messages.
Right to Data Portability: Where applicable, you may request your information in a structured format.

To exercise these rights, contact us at [email protected]. We will endeavor to respond to your request within 30 days.

7 Protection of Minors

adad7 is a responsible gaming platform. Our services are intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If you believe a minor is using our services, please contact us.

8 International Data Transfers

Our servers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it remains protected in accordance with the standards described in this privacy policy. Appropriate safeguards, such as contractual protections, are applied during data transfers.

9 Third-Party Links and Services

Our platform may include third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These providers have their own privacy policies and adad7 is not responsible for their methods of collecting and using information. We recommend that you read the privacy policies of the relevant providers.

10 Changes to This Policy

adad7 reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you by email or through a clear notice on the platform. The "Last Updated" date shown at the top of the policy will always reflect the most recent version.

Continued use of our platform after any changes means you accept the updated policy. We therefore recommend checking this page regularly.

11 Marketing Communications and Preference Management

If you register for our services and consent to marketing communications, we may inform you about new bonus offers, promotional events, and service updates. This may include:

Welcome bonuses and deposit-related promotions.
Special offers related to cricket, football, and other sports events.
Weekly cashback notifications and special benefit announcements for VIP members.
New game launches and platform updates.

You may opt out of marketing communications at any time — contact our support team via live chat or email us at [email protected].

Your Privacy Is Our Priority